Smartlook records users on websites and in mobile apps. With features that allow you to find useful information even in thousands of recordings in no time.
Smartlook is a session replay tool for websites as well as iOS & Android apps. You can use it to generate heatmaps and analyze how people interact with your website or mobile app.
With our Smartlook integration, Kameleoon will automatically flag all your heatmaps and session replays with additional tags to allow you to segment your analysis based on each experiment variation.
- Analyse how your visitors behave while they are exposed to an experiment by watching session recordings on Smartlook based on a large number of filtering options.
- Identify area of optimization thanks to Smartlook heatmaps and prioritize your roadmap of experiments in Kameleoon.
Activate Smartlook on Kameleoon
The first step is to enable Smartlook.
Log in to your Kameleoon App, click on “Administrate” and then “Integrations” in the sidebar.
For more information on this page, see our article about it.
By default, the tool is not installed. This is signaled by this icon:
By clicking on “Install the tool”, you will be able to select the projects on which you want to activate it, so that information can be correctly reported to Smartlook.
Once you have configured the tool, click on “Validate” in the bottom-right corner: the configuration panel will close. You will then see an “ON” toggle to the right of the tool’s logo, as well as the number of projects the tool is configured on.
The data will be automatically pushed to Smartlook if this is installed on your pages.
Associate Smartlook with a Kameleoon campaign
In the Graphic/Code editor
When finalizing your experiment, click the “Tracking and Goals” step to configure Smartlook as a tracking tool.
In the “Other tracking tools” tab, click on “Smartlook” to move the toggle to “ON”.
Smartlook will be mentioned in the summary pop-in before going live. Kameleoon will automatically transmit the data to Smartlook and you will be able to view your results directly in the tool.
On the personalization creation page
In the same way as A/B testing, you can select Smartlook among the reporting tools for a personalization.
On the results page
Once Smartlook is set as a reporting tool for an experiment, you can select (or unselect) it via the Kameleoon results page. To do this, click on “Reporting Tools” in the panel on the right to open the corresponding menu.
The reporting tools associated with the experiment are displayed. Click “Edit” to edit this selection.
You can then select or unselect Smartlook. Then click on “Validate” and continue to finalize or update your campaign.