User manualDevelopersFAQAcademy
User Manual
  • User manual
  • Developers
  • FAQ
  • Academy

Add a survey element to your widget

  • User Manual
  • Create and manage your widgets

In the Widget Studio, you can build fully functional surveys (e.g. NPS, CSAT, satisfaction forms, product feedback) using a set of dedicated Survey elements. Each element comes with its own customization. The Survey element suite allows you to: Build structured, branded NPS and CSAT widgets Collect qualitative and quantitative feedback Apply detailed validation rules Export […]

Read the article

Create conditional logic in your surveys

  • User Manual
  • Create and manage your widgets

You can trigger specific actions based on the values provided by your visitors when they interact with your survey. Conditional logic allows you to show or hide survey elements or screens depending on each user’s input. Show or hide an element based on a visitor’s survey response You can configure elements or screens to appear […]

Read the article

Survey data export

  • User Manual
  • Create and manage your widgets

In addition to customizing individual survey elements, Kameleoon also provides global settings that define how your survey behaves and how responses are handled. The Survey Settings tab appears automatically in the Widget Studio when at least one survey element is added to your widget. It allows you to configure submission behavior and choose how and […]

Read the article

Website development – Best practices for A/B testing

  • User Manual
  • Create and manage your campaigns

To develop a website that is easy to use for A/B testing campaigns, it is crucial to consider several technical and structural elements. Here are the key aspects. 1. Clean and semantic HTML structure Proper use of HTML tags: Use semantic tags (<header>, <footer>, <section>, <article>, etc.) to improve content understanding and manipulation. Unique identifiers: […]

Read the article

Receive user data in Kameleoon with any third-party solution

  • User Manual
  • CDP

Send user data to Kameleoon The Map endpoints allow to store additional data for a given key (usually a visitor code or an internal User ID), which can then be retrieved and used for targeting and segmentation purposes, by using the retrieveDataFromRemoteSource method available in our Activation API and all our SDKs. You can also […]

Read the article

Update your segments and triggers for better targeting

  • User Manual
  • Configure your assets

We are separating segmentation and triggers to provide clearer and more effective targeting. Segments define who the visitor is and what characterizes them. They help you target users based on their attributes, behaviors, and past interactions. Triggers define where and when the visitor is exposed to the experiment—based on specific actions or conditions. As part […]

Read the article

[NEW] Results page structure

  • User Manual
  • Analyze your results

The Results page is a pivotal feature that gives you a clear view of your experiments’ performance. It’s a control center for examining data and improving strategies. With its flexible data engine, the Results page lets you customize how you display and analyze your experiment results. The Results page allows you to customize your data […]

Read the article

[NEW] Results page settings

  • User Manual
  • Analyze your results

The Results page offers tools and configuration options to customize how Kameleoon displays your experiment data. You can control date ranges and apply filters to refine results, facilitating trend identification and actionable conclusions based on relevant data. Date controls The Overview, Metrics, and Compare sections feature a toolbar to adjust the time range for data […]

Read the article

[NEW] Overview menu

  • User Manual
  • Analyze your results

The Overview menu provides a high-level summary of your experiment. It displays the recommended variation based on its performance on your goals and key statistics relevant to your experiment. Visual charts provide deeper insights and allow for comparisons between variations. Winning variation At the top of the page, you’ll find your experiment’s main results. The […]

Read the article

[NEW] Metrics menu

  • User Manual
  • Analyze your results

The Metrics menu lets you assess variations’ performance in your experiment. Here, you can view critical metrics for each variation, either per goal or variation, to understand how each variation performs relative to your objectives. Viewing metrics per goal or variation A critical component of the Results page is the ability to track and analyze […]

Read the article

[NEW] Compare menu

  • User Manual
  • Analyze your results

The Compare menu lets you analyze and compare variations’ performance against each other for specific goals. Tables and graphs visually contrast variations, allowing for more informed analysis and optimization. You can easily compare the performance of your variations. To change the variations you’re comparing, click one of the dropdown menus and select the desired variations. […]

Read the article

[NEW] Activity menu

  • User Manual
  • Analyze your results

The Activity menu provides a detailed timeline of all actions you’ve performed on your experiment, offering a clear record of its evolution. This menu logs any edits or updates made and provides details on what changes were implemented and when they occurred. Events in the Activity menu are organized chronologically, with the most recent events […]

Read the article

Upload an image

  • User Manual
  • Configure your assets

The Kameleoon Image Library enables you to upload and manage images used in your campaigns. This guide will walk you through accessing the Image Library, understanding its structure, and uploading new images. Accessing the Image library In the Kameleoon App, go to the left sidebar, click on Configure, and select Image Library from the dropdown. […]

Read the article

Edit an image

  • User Manual
  • Configure your assets

The Kameleoon Image Library includes a robust Image Editor that allows you to modify images directly within the platform. Here’s how to access and use the editor. Access the Image Editor During upload: After uploading a new image, the editor will open automatically. This gives you the chance to make adjustments before saving the image […]

Read the article

Manage your images

  • User Manual
  • Configure your assets

The Kameleoon Image Library offers a variety of tools to help you manage your images efficiently. This guide covers how to use the search and filter options, access image-specific actions, and customize your library view. Searching and Filtering images Search bar: Located at the top of the Image Library, the search bar allows you to […]

Read the article

Get started with Kameleoon Graphic Editor

  • User Manual
  • Create and manage your campaigns

Once you’ve created your account and installed Kameleoon script, you are ready to create and launch your experiments! You can modify your pages directly in a few clicks with the Kameleoon Graphic Editor. Here are some tips before you start: – Graphic Editor doesn’t work in incognito mode.– When cross-sites cookies are blocked, editor can’t […]

Read the article

Create and manage variations

  • User Manual
  • Create and manage your campaigns

The Kameleoon Graphic Editor makes it easy to create and manage variations for your experiments. This guide will walk you through the basic functions available in the Variations panel, including creating new variations, duplicating existing ones, and utilizing the URL redirection feature. Variations panel overview The Variations panel, located on the left side of the […]

Read the article

Edit a variation

  • User Manual
  • Create and manage your campaigns

Editing a variation using the Graphic Editor to make changes to page elements. This guide explains how to select elements, modify their properties, and add new components. It also covers how to customize styles for different devices and set interaction states. To learn how to create and manage your variations, please read this article. Select […]

Read the article

Add a wheel of fortune to your widget

  • User Manual
  • Create and manage your widgets

The wheel of fortune widget is an element you can add to your website to encourage user participation and boost engagement. Follow these steps to insert and customize a wheel of fortune into your Kameleoon widget. Add the wheel of fortune element In the widget editor, locate the left sidebar with various elements. Scroll down […]

Read the article

Use the multi-device feature

  • User Manual
  • Create and manage your campaigns

You can use the multi-device feature in the Kameleoon Graphic editor to preview how your design appears on that specific resolution. Select the device icon at the top of the editor. You can toggle between devices to test responsiveness and make necessary adjustments to your design elements for optimal display across devices. This feature is […]

Read the article

Export a widget

  • User Manual
  • Share widgets between accounts

You can export a graphic widget as a .json file from one account and import it into the Widget Studio of another account. First, on the Widgets Dashboard, open the 3-dot menu and click on Export to .json. Then, open the Widget Studio to create a new widget and choose Import a widget form .json […]

Read the article

Platform Overview: What’s in our product?

  • User Manual
  • Tutorials

Read the article

Add a product recommendation block

  • User Manual
  • Create and manage your widgets

In this article, you will learn how to: Add a recommendation block Edit your recommendation block Position your recommendation block Add a recommendation block Click on Add element (first item of the left menu) or on the plus icon appearing at the right of each element listed in the element list (when Design left menu […]

Read the article

Overview of the Integrations page

  • User Manual
  • Manage your integrations

To analyze and track your campaigns, several systems are available. Kameleoon integrates all major Web Analytics solutions (Google Analytics, AT Internet, Webtrends, Adobe Analytics, Eurelian, etc.). Access the Integrations page To access the Integrations page, log in to your Kameleoon App. Click Administrate > Integrations in the left menu. On this page, you will find […]

Read the article

Integrate Kameleoon with Jira Software Cloud (with Zapier)

  • User Manual
  • Developers

This guide outlines the steps to set up integration between Kameleoon and Jira to allow for seamless issue tracking and status visibility, ensuring that issues in Jira stay in sync with Kameleoon feature flags.  This integration streamlines workflows for development teams and project managers by allowing you to create, manage, and monitor feature flags via […]

Read the article

What’s included in each plan

  • User Manual
  • Create a widget with the Widget Studio

Depending on your plan (Starter or Premium), some features of the Kameleoon Widget Studio may or may not be accessible. The Starter Plan provides essential tools to create very simple widgets, including starter templates, basic elements, graphic editing & positioning, and responsive design, with a limit of two events. The Premium Plan offers everything in […]

Read the article

Run feature experiments with feature flags

  • User Manual
  • 6. Use cases

Are feature flags all you need to experiment? Feature experiments using feature flags is a proven way to enable a powerful and data-driven approach for all teams to test hypotheses and validate assumptions before fully releasing new features to all users.  By gradually rolling out experiments to targeted user segments, teams can gather valuable insights […]

Read the article

Target your imported audiences

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. We currently support Data warehouse integration from the following providers: BigQuery Snowflake Support for the following providers is coming soon: Redshift Microsoft Azure For more information and if you […]

Read the article

Configuration/Setup of Amazon Redshift

  • User Manual
  • Data Warehouses

This guide provides the steps required to set up Kameleoon integration with Amazon Redshift. Setup is required both within the Kameleoon UI and within your own AWS account. Some of these actions may need to be adapted to your specific AWS environment. In any case these steps should be done by your AWS account administrator. […]

Read the article

Use Amazon Redshift as a source: audience targeting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you have enabled the Amazon Redshift integration for your project, you can activate Use Amazon Redshift as a source to access and use data stored in Amazon Redshift […]

Read the article

Use Amazon Redshift as a source: pulling events for reporting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you’ve activated Amazon Redshift for a specific project, you can leverage it to create goals in Kameleoon. These goals are designed to use conversions data directly from your […]

Read the article

Configuration/Setup of BigQuery

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. We currently support Data warehouse integration from the following providers: BigQuery Snowflake Redshift Support for the following providers is coming soon: Microsoft Azure Databricks For more information and if […]

Read the article

Use BigQuery as a destination

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Activate BigQuery as a destination Once you have enabled the BigQuery integration for your project, you can activate Use BigQuery as a destination to seamlessly send the results of […]

Read the article

Use BigQuery as a source: audience targeting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you have enabled the BigQuery integration for your project, you can activate Use BigQuery as a source to access and use data stored in Google BigQuery within your […]

Read the article

Use BigQuery as a source: pulling events for reporting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you’ve activated BigQuery for a specific project, you can leverage it to create goals in Kameleoon. These goals are designed to use conversions data directly from your BigQuery […]

Read the article

Configuration/Setup of Databricks

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. This documentation explains how to setup a connection to your Databricks SQL warehouse. It contains several configuration steps to be activated within your Databricks account and we recommend that […]

Read the article

Use Databricks as a source: audience targeting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you have enabled the Databricks integration for your project, you can activate Use Databricks as a source to access and use data stored in Databricks within your Kameleoon campaigns. Activating Use Databricks […]

Read the article

Use Databricks as a source: pulling events for reporting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you’ve activated Databricks for a specific project, you can leverage it to create goals in Kameleoon. These goals are designed to use conversions data directly from your Databricks database. […]

Read the article

Configuration/Setup of Snowflake

  • User Manual
  • Data Warehouses

To configure this integration, you will need your snowflake account identifier. You will also need to create a Snowflake user and an associated role with specific rights in your Snowflake account that Kameleoon will then use to interact with your warehouse. This tutorial will walk you through the commands you can execute in a Snowflake […]

Read the article

Use Snowflake as a source: audience targeting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you have enabled the Snowflake integration for your project, you can activate Use Snowflake as a source to access and use data stored in Snowflake within your Kameleoon […]

Read the article

Use Snowflake as a source: pulling events for reporting

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Once you’ve activated Snowflake for a specific project, you can leverage it to create goals in Kameleoon. These goals are designed to use conversions data directly from your Snowflake […]

Read the article

Use Snowflake as a destination

  • User Manual
  • Data Warehouses

Data warehouse integrations are available as a premium add-on for our Web Experimentation and Feature Experimentation module. For more information, please contact your Customer Success Manager. Warning: The credentials provided must be with the “Key Pair” authentication option and not the “Password”. Activate Snowflake as a destination Once you have enabled the Snowflake integration for […]

Read the article

Integrate Kameleoon with Contentful

  • User Manual
  • CMS/CRM/E-commerce

Contentful is a headless CMS, a composable content platform that meets the unique demands of digital content and all the teams that produce and work with it.  Built with an API-first architecture, Contentful orchestrates content from multiple sources and publishes it to any digital channel. It ensures content is discoverable and reusable, provides tailored interfaces, […]

Read the article

Integrate Kameleoon with HubSpot

  • User Manual
  • CMS/CRM/E-commerce

HubSpot is a widely used software platform that offers a suite of tools for inbound marketing, sales, customer service, and CRM (Customer Relationship Management). With this integration, you can use your Kameleoon experiment data in Hubspot as the additional contact attributes. Key benefits Identify the specific variants or experiments your Hubspot contacts were exposed to. […]

Read the article

Structure of the rollout planner

  • User Manual
  • 4. Use the rollout planner

The Rollout planner consists of several blocks. A. A header in the top left indicating the name of the flag, the associated sitecode (you can copy and paste it directly from here) and the feature key. Click the name to edit the flag’s details. B. A Setup menu to create and manage your feature variables […]

Read the article

Setup and installation guide

  • User Manual
  • 1. Get started with Kameleoon feature flags

Kameleoon Feature Management & Experimentation capabilities make it possible to activate feature flags and run feature experiments on web and mobile applications.  Before you can start implementing feature flags and experiments in your code, you will have to install and set up a Kameleoon SDK (client-side or server-side). Refer to the developer documentation available for […]

Read the article

Add a HTML block to your widget

  • User Manual
  • Create and manage your widgets

You can add HTML code into your widget, and insert it into a block that you can position or resize like any other element. In this article, you will learn how to: Add a HTML element Edit HTML code Position your HTML element Add a HTML element Click on Add element (first item of the […]

Read the article

Understand our custom code editor (Widget Studio)

  • User Manual
  • Create and manage your widgets

You can create custom CSS or JS code in our Widget Studio, and apply your custom styles to any widget element or run your custom scripts on demand. In this article, you will learn how to: Add custom CSS  Apply your CSS code to widget elements Add JS code Change code view How Custom code […]

Read the article

Add a slider to your widget

  • User Manual
  • Create and manage your widgets

You can add sliders to your widgets to make them more dynamic. In this article, you will learn how to: Add a slider Edit your slider Position your slider Customize the transitions between your slides Add a slider Click on Add element (first item of the left menu) or on the plus icon appearing at […]

Read the article

How to use our Graphic Editor

  • User Manual
  • Tutorials

A new version of the Graphic Editor is currently being deployed, this documentation will be updated soon. Learn how to use Kameleoon’s Graphic Editor to create and launch experiments from your website. Create unlimited variations of your page(s), finalize the settings of your campaign and simulate your experiment from your website. You can also find all […]

Read the article

How to use our Widget Studio

  • User Manual
  • Tutorials

Watch this video tutorial to learn how to use the Kameleoon Widget Studio. Add and design new UX elements and create widgets for you website. You can also find all the documentation associated with our Widget Studio.

Read the article

Integrate Kameleoon with 6sense

  • User Manual
  • Automation

6sense is an AI-driven prospect analysis and lead scoring product that gathers data on your prospective buyers and predicts their behavior across various stages of the customer journey. Integrating Kameleoon with 6sense enables you to deliver personalized experiences based on any data provided by 6sense: company, user scoring or any segment. Learn more about 6sense […]

Read the article

Integrate Kameleoon with CloudImage

  • User Manual
  • Automation

Activate Kameleoon on CloudImage In your CloudImage back office select Image settings then the Domains tab. Scroll down to create an alias, as recommended by Cloudimage, prefix and suffix the aliases with double underscores. Next, specify the Kameleoon path name https://XXsiteCodeXX.kameleoon.eu/images/ (remember to change “XXsiteCodeXX” by your Kameleoon sitecode). Note: The domain for snippet scripts […]

Read the article

Log in with Google

  • User Manual
  • Manage your account

You can use your Google account to log in your Kameleoon account. A button on the login page is using Google SSO capabilities to log a user in the Kameleoon app.  To use the Google button, you need: a Google account a Kameleoon account using the same email address as your Google account After clicking […]

Read the article

Log in with Single Sign-On (SSO)

  • User Manual
  • Manage your account

This is a premium option. Please contact your Customer Success Manager to enable it on your Kameleoon account. Single sign-on (SSO) is a method for authenticating users where a single set of credentials can be used to log into several different applications.  When SSO is set up, you can sign in to your third-party IdP, […]

Read the article

Enhance security with Multi-Factor Authentication (MFA)

  • User Manual
  • Manage your account

This setup provides a straightforward yet effective way to protect your organization’s information on Kameleoon, making it more challenging for unauthorized users to gain access. What is Multi-Factor Authentication (MFA)? Multi-Factor Authentication (MFA) is a security feature that adds an extra layer of protection to your account by requiring multiple forms of verification before granting […]

Read the article

Create a new widget

  • User Manual
  • Create and manage your widgets

In the Kameleoon App, click on the Configure menu and then on Widgets. On the Widgets Dashboard, click on the New widget button. You can choose between 2 options: from code or using the editor. Learn how to create a widget using code Learn how to create a widget from A to Z using the […]

Read the article

Import your product catalog feed

  • User Manual
  • Activate product recommendations

This is a premium feature. Please contact your Customer Success Manager to enable it on your Kameleoon Account. There are four easy methods for syncing your product catalog into Kameleoon: With an XML file containing all required metadata for each of your products. Use this method if you don’t have a data layer and your […]

Read the article

Configure and add a product recommendation block

  • User Manual
  • Activate product recommendations

Kameleoon offers a dedicated interface to create product recommendation blocks thanks to an advanced graphical rules builder, and to analyze the performance of the product recommendation strategy (overall or by block). This is a premium feature. Please contact your Customer Success Manager to enable it on your Kameleoon Account. To add and configure a recommendation […]

Read the article

Select an algorithm for your product recommendation block

  • User Manual
  • Activate product recommendations

Kameleoon algorithms determine which products to recommend (e.g. the most popular products, similar products to the one currently being viewed by the user, etc.). Here are the list of available algorithms: Algorithm Description Popular products This algorithm returns products sorted by sales rate. Similar products This algorithm returns products from the same category, considering as […]

Read the article
  • Platform

    • Web Experimentation
    • Feature Experimentation
  • Kameleoon

    • Company
    • Clients
    • Contact us
  • Resources

    • Developer documentation
    • Blog
    • Release notes