In addition to customizing individual survey elements, Kameleoon also provides global settings that define how your survey behaves and how responses are handled. The Survey Settings tab appears automatically in the Widget Studio when at least one survey element is added to your widget. It allows you to configure submission behavior and choose how and where to collect user responses.
Survey Settings tab
When at least one survey element is present in your widget, a new Survey Settings tab appears in the sidebar. It includes:
Submission trigger
Define when the survey is submitted:
- Select one Button element from your widget.
- Only one button can act as the submission trigger.
Note: The button must be selected from the dropdown list. Otherwise, the survey won’t be submitted.
Response collection
Select where the survey responses should be sent:
Kameleoon (CSV)
- Stores survey responses in your Kameleoon account.
- To retrieve the responses:
- Link the widget to an active campaign.
- Open the Widgets section.
- Click the
⋮icon on the widget card. - Select Export survey data (.csv).
- The CSV includes:
- Response timestamps
- Visitor code
- Answers per question
- Campaign and variation details
HTTP Request (external)
Send data to a third-party system or your own server.
| Setting | Description |
|---|---|
| Request name | Identifier used internally to track success/failure. |
| Method | GET or POST, depending on the API used. |
| Action URL | Destination URL where data will be sent. |
| Headers | Optional custom headers (e.g. API keys, content type). |
Note: Use this option to integrate survey submissions into your CRM, support platform, or analytics pipeline.
Conditional logic
Survey elements support conditional logic, allowing you to display a question only if a specific answer is selected.
To learn how to configure these rules, see: Create conditional logic in your surveys
