Prompt-based experimentation plans

Kameleoon's prompt-based experimentation (PBX) offers flexible subscription options to help teams experiment at scale. Whether you're just starting out or running advanced experimentation programs, there are plans that fit your needs.

Credits explained

In PBX:

• 1 credit = 1 PBX prompt
• Average experiment = 2-10 credits (varies depending on usage)
  • The number of prompts consumed by an experiment depends on how well the prompts are defined. Refer to this article for guidance on creating prompts.

Free trial

Get started with a 30-day free trial and explore the value of PBX.

• Included credits: 10 (enough for one to two experiments)
• Monthly tested users (MTU) limit: Up to 5,000
• Duration: 30 days
• Access: Limited features only (refer to the pricing plan for an exhaustive list of features).

During the trial, you'll see banners in the platform showing you:

• Days remaining (30-day countdown)
• Remaining credits
• Approaching limits (for example, 90% usage or nearing expiration)

When the trial ends, you'll be redirected to the upgrade page to continue with a Starter or Enterprise plan.

Starter plan

The Starter plan is designed for growing teams that want to scale experimentation with predictable monthly credits.

• Available options:
  • 30 credits/month
  • 100 credits/month
  • 200 credits/month
• Billing: Monthly subscription paid by credit card.
• Renewal: Credits reset each month on the billing date. Unused credits do not roll over.
• Flexibility: Upgrade or switch to Enterprise at any time.

Example: A team with 30 credits/month can typically run 3-6 experiments, assuming each consumes ~5-10 credits.

Enterprise plan

The enterprise plan is built for large scale experimentation programs.

• Available options:
  • 360 credits/year
  • 1200 credits/year
  • 2400 credits/year
  • 3600 credits/year
• Credit allocation: All credits are delivered upfront at the start of the subscription year. Teams can consume them at any pace.
• Billing: Managed by the Kameleoon Sales/CSM teams (not via credit card).
• Flexibility:
  • Upgrade anytime > pro-rated credits are added immediately, based on the new plan and remaining days until the next billing date.
  • Downgrade > only possible at the next billing date.

Example: A client on a 1200-credit plan who upgrades mid-year to 2400 credits will instantly receive pro-rated additional credits for the rest of the subscription year.

How far your credits go

Monthly credits	Build	Ideate + build
30	2-3	1-2
100	6-10	4-8
200	12-20	8-16
300	18-30	12-24

In-app banners and notifications

PBX alerts you when important thresholds are reached:

• 90% of credit usage
• Trial or subscription approaching expiration
• Credits fully consumed
• Failed payment (with access restrictions until resolved)

Credit-based limitations

If no credits remain:

• Creating new PBX experiments is blocked (UI lock + contextual message).
• Prompt-based features are disabled in existing campaigns.