Organization page
The Organization page lets you view and manage key details about your Kameleoon account, including your plan, usage, and settings that apply to all users in your organization.
To access the page, click Admin in the left sidebar > Organization.

The Organization page has two tabs:
- Overview: View your plan details, available AI credits, and usage.
- Settings: Configure organization-wide preferences, such as security, geolocation, and user management.
Overview tab
The Overview tab summarizes your account information and usage.

Account information
The left panel displays:
- Plan: Your current subscription plan.
- Solutions: The Kameleoon products included in your plan (for example, A/B testing or feature flags).
- Organization: The organization your account is associated with.
The right panel shows your AI credits for PBX, including how many credits you have left.
Usage

The Usage section helps you monitor your organization's AI credit and service usage.
AI credits
The AI credit usage bar shows:
- The percentage of your total credits used
- The number of credits used out of your total (for example, 28 of 100).
Monthly tracked users
The Monthly tracked users (MTUs) bar shows:
- The percentage of your total MTUs used.
- The number of MTUs used out of your total (for example, 2,000 out of 10,000).
Usage table
Below the usage bars, the usage table lists:
| Column | Description |
|---|---|
| Service | The type of action or resource (for example, raw data exports) |
| Current | The number of units used |
| Limit | The total number of units available |
Use this table to track consumption and plan upgrades if you approach your limit.
Settings tab

The Settings tab lets you define organization-wide preferences for your Kameleoon account. Depending on your role, you can manage settings that apply to all users in your organization.
Only super admins can change global organization settings.
Geolocation
Under Geolocation, you can set your organization's time zone. Choose a time zone from the dropdown list. This setting ensures that reports, experiments, and activities display timestamps in your local time.
Security
The Security section lets you enforce login and access policies for your organization. You can enable and customize the following options:
- Block user accounts after failed login attempts: Turn on the toggle to activate this feature, then enter the number of failed attempts allowed before a user's account is locked.
- Automatic sign-out after inactivity: Enable this option to sign users out of Kameleoon after 15 minutes of inactivity.
- Restrict access by IP address: Turn on the toggle and enter the allowed IP addresses. Users attempting to log in from other IP addresses will be blocked.
- Multi-factor authentication (MFA): Require all users in your organization to use MFA for added security.
- Mandatory password renewal: Enforce password updates for all members of your organization. You can configure this as a one-time change or a recurring requirement.
- AI-powered reporting: Enable this option to let Kameleoon share experiment data with a third-party LLM provider, which generates AI-driven insights and recommendations to help interpret your experiment results.
User management
The User management section lets you control how users organize and collaborate within Kameleoon.
- Team creation and management: Turn on the toggle to create and manage teams. Once enabled, team leads can add, edit, and manage users directly within their teams.
After updating any settings, click Save changes at the bottom of the page to apply your changes.
Upgrade and support options
From the Organization page, you can manage your plan and access support options.
Configure your plan
Click Configure plan in the top-right corner to view or request upgrades. You can:
- Select a new plan.
- Choose the number of AI credits you want per year (for PBX).
Click Send request to submit your upgrade.
Additional actions

Click the three-dots menu next to Configure plan to:
- Redeem a gift code:
- Click Redeem a gift code.
- Enter your code.
- Click Redeem.
- Contact support:
- Click Contact support to go to the contact page and send a message to the Kameleoon support team.