Enhance security with Multi-Factor Authentication

This setup provides a straightforward yet effective way to protect your organization's information on Kameleoon, making it more challenging for unauthorized users to gain access.

What is Multi-Factor Authentication?

Multi-Factor Authentication (MFA) is a security feature that adds an extra layer of protection to your account by requiring multiple forms of verification before granting access. Instead of relying solely on a password, MFA asks users to confirm their identity through a second step, usually involving a unique code. This process greatly reduces the risk of unauthorized access, even if a password is compromised.

By requiring a second verification, such as a code sent to an email or mobile device, MFA ensures that only authorized users can log in, thus safeguarding sensitive data and maintaining the integrity of the platform.

How to enable MFA

In Kameleoon, a Super Admin can enable MFA for all users within the organization. Here’s a step-by-step guide on how to enable this setting:

1. Log in to Kameleoon and click Admin > Organization > Settings.
2. Click the toggle next to Enable Multi-Factor Authentication (MFA) for all Users.
3. Click Save changes to apply your changes.

Once MFA is enabled, all users in your organization will be prompted to complete an additional verification step each time they log in.

Logging in with MFA enabled

When MFA is enabled, users will follow these steps each time they log in to Kameleoon:

1. Enter email address and password:
   • Begin by logging in with your email address and password as usual.
2. Enter the six-digit code:
   • After entering your password, you’ll receive a unique six-digit code via email. Enter this code on the login screen to complete the sign-in process.