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Personalization — Audience types

There are no variations for personalizations; instead, there are audience types. We distinguish between:

  • Targeted visitors who correspond to criteria defined in the targeting.
  • Exposed visitors who correspond to the criteria defined in the targeting and the exposure parameters.
  • Non-targeted visitors who do not correspond to the criteria.

Targeted visitors are not always exposed to personalizations. There can be several reasons for this:

  • They are part of the "control" group that compare the behavior of exposed and non-exposed targeted visits.
  • They are limited by capping, which lets you limit exposure to your personalization to manage marketing pressure on your visitors.
  • They are limited by prioritization.
  • They are exposed to another personalization.