Profile and password

portrait de l'auteur Julie Trenque

Written by Julie Trenque

Updated on 22/09/2020

2 min

Beginner

Was this content useful?

You can update your personal information and password at any moment.

First, you need to be logged in to your personal space.

My profile

Once you are logged in, click on your name on the top right of your screen. A drop-down menu appears. Click on “My profile”.

On this page you can update your name, first name, e-mail address and password.

Just click on “Edit”.

Update your information

To change your name, first name or e-mail address, simply type in directly in the fields you want to edit.

Then, click on the “Edit” button to save your changes.

Change your password

To change your password, click on “Edit my password” at the bottom of the pop-in.

Type in your current password, then choose your new password. It must contain at least 8 characters, including a lower case, an upper case and a figure. It mustn’t contain your first, last or company name.

Click on the “Save” button to save your changes.

Note : Enhanced security options can be activated by your CSM. You can limit the number of incorrect password attempts or set up an SSO based on the SAML 2.0 standard.

Password regeneration

This option enables you to improve an account’s security level. By activating it, you will be asked to regenerate your password. This regeneration applies to all users associated with the account: they will receive a message asking them to change their password. You can schedule this change periodically or punctually.

Once you are logged in, click on your name on the top right of your screen. A drop-down menu appears. Click on “Password regeneration”.

A pop-in opens.

Check the option to activate the automatic regeneration, and choose its frequency.

Do not forget to save your choice!

 You don’t have access to this option? This is due to your user rights.

  • In this article :