If you just launched an experiment but do not visualize the changes, you can follow this guide to make sure your experiment is set up properly.
Note: There is a delay between the launch of an experiment on Kameleoon and its visibility on your site. It can take up to ten minutes for the experiment to be actually online.
Check if Kameleoon script is updated on your computer
When you launch an experiment, Kameleoon updates its script, to make sure it contains the new data. The script loaded on your cache might not be updated. To make sure it is, open a web console on your browser (with F12 on a PC or CMD+ALT+I on a Mac) and type in this command:
Kameleoon.API.experiments.getAll()
It will list every experiment running on your website.
In the example below, 4 experiments are launched on the website. You can click on the small arrow on the left of every Object to see the detail and check if the experiment you just launched is here (thanks to the name information with the name of your experiment).
If your experiment is not on this list, you can empty your cache to force your browser to load the last version of the script.
Find out more in our documentation for developers
Make sure you are not on the reference
You can force the display of a variation on your computer.
Check the targeting criteria of your experiment
If you defined a target for your experiment, you might not be targeted. To check if you fulfill all criteria, open a web console on your browser (with F12 on a PC or CMD+ALT+I on a Mac) and type in this command:
Kameleoon.API.experiments.getActive()
It will list every experiment running on your website page. If your experiment is not in the list, it means there is a problem with targeting.
Find out more in our documentation for developers
Note: It is always recommended to launch a simulation to check if everything is correct. Please read the article about the Targeting tab of the simulation panel for further information.
