Survey data export

In addition to customizing individual survey elements, Kameleoon provides global settings that define how your survey behaves and how responses are handled. The Survey Settings tab appears automatically in the Widget Studio when at least one survey element is added to your widget. Survey Settings lets you configure submission behavior and choose how and where to collect user responses.

Survey Settings tab

When at least one survey element is present in your widget, a new Survey Settings tab appears in the sidebar. It include:

Submission trigger

Define when the survey is submitted:

• Select one Button element from your widget.
• Only one button can act as the submission trigger.

note

You must select the button from the dropdown list; otherwise, the survey won't be submitted.

Response collection

Select where the survey responses should be sent.

Kameleoon (CSV)

• Store survey responses in your Kameleoon account.
• To retrieve the responses:
  1. Link the widget to an active campaign.
  2. Open the Widgets section.
  3. Click the three-dots menu on the widget card.
  4. Select Export survey data (.csv).
• The CSV includes:
  • Response timestamps
  • Visitor code
  • Answers per question
  • Campaign and variation details

HTTP request (external)

Send data to a third-party system or your own server.

Setting	Description
Request name	Identifier used internally to track success/failure.
Method	GET or POST, depending on the API used.
Action URL	Destination URL where data will be sent.
Headers	Optional custom headers (for example, API keys, content type).

note

Use HTTP requests to integrate survey submissions into your CRM, support platform, or analytics pipeline.

Conditional logic

Survey elements support conditional logic, allowing you to display a question only if a specific answer is selected.

To learn how to configure conditional rules, refer to the Create conditional logic in your surveys article.